Refund & Return Policy

At Daira Homes, we care about your satisfaction and strive to deliver high-quality products with every order. Please review our return and refund policy below.

1. Return Eligibility

We only accept returns if:

• The item is damaged, defective, or
• You received the wrong product

To be eligible for a return:

• Contact us within 24 hours of receiving your order
• The product must be unused, unwashed, and in its original packaging
• You must provide clear photos of the issue and the packaging

2. Non-Returnable Items

We do not accept returns or refunds for:

• Change of mind after delivery
• Minor variations in color or texture (due to screen display or lighting)
• Items damaged after delivery due to customer mishandling

3. Refunds (If Applicable)

If your return is approved:

• A refund will be processed within 30 days
• Refunds will be sent to your bank account or original payment method
• Shipping charges are non-refundable

4. Exchange Option

If stock is available, you may request an exchange instead of a refund for eligible return cases.

5. How to Request a Return or Refund

To initiate a return or refund, contact us on WhatsApp with:

• Your order number
• Photos showing the damage or issue
• Reason for the return

📱 WhatsApp: +92 300 8021113
Location: Lahore, Pakistan